Shipping Policy

Effective Date:

 

This Shipping Policy outlines the terms and conditions for the shipment and delivery of products purchased through Rossi Jay Inc. By making a purchase on the Website, you agree to comply with this Policy.

 

  1. Order Processing and Fulfillment

 

- Upon receiving your order, our team will process and pack the items within 2-3 days. Please note that processing times may vary during peak seasons or special promotions.

- We strive to ensure accurate and timely order fulfillment. If any issues arise that may cause a delay or inability to fulfill your order, we will notify you promptly.

 

  1. Shipping Methods and Delivery

 

- We offer various shipping methods, which may include standard shipping, expedited shipping, or other available options. The available shipping methods will be displayed during the checkout process.

- Once your order is shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the status of your delivery.

- Delivery times may vary depending on the shipping method selected and your location. Please refer to the estimated delivery timeframe provided during the checkout process as a general guideline.

- Please note that unexpected circumstances, such as weather conditions or carrier delays, may impact the actual delivery time. We will make our best efforts to resolve any such issues promptly.

 

  1. Shipping Rates and Charges

 

- Shipping rates and charges may vary based on factors such as the destination, weight, size, and shipping method selected for your order.

- The applicable shipping fees will be calculated and displayed during the checkout process. Please review the total cost, including shipping charges, before confirming your order.

 

  1. International Shipping

 

- We offer international shipping to select destinations. However, please note that customs, duties, and taxes may be imposed by the destination country's authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.

- It is recommended that you familiarize yourself with your country's customs policies and any potential additional fees before placing an international order.

 

  1. Shipping Address

 

- It is your responsibility to provide an accurate and complete shipping address during the checkout process. We will not be held liable for any delays or delivery issues resulting from incorrect or incomplete address information provided.

 

  1. Lost or Damaged Shipments

 

- In the unfortunate event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to investigate and resolve the issue.

- We may require documentation, such as photographs or a written statement, to process any claims related to lost or damaged shipments.

 

  1. Changes to the Shipping Policy

 

- We reserve the right to modify or update this Shipping Policy at any time, and any changes will be effective upon posting the updated version on the Website. It is your responsibility to review this Policy periodically for any updates.

 

By making a purchase on the Website, you acknowledge that you have read, understood, and agreed to comply with this Shipping Policy.